Maurie AI vs Smith.ai
One intuitive platform that makes scaling your business easy.
A Smith.ai alternative for small businesses that want an AI receptionist priced by the minute instead of by the call, with every caller saved to a built-in CRM next to website chat, quotes, payments and marketing.
Pay for minutes, not calls — and keep every caller.
Maurie AI covers the whole business: AI chat, CRM, quotes and e-signatures, payments, support, marketing, and local marketing. One platform, one customer record, one place to work.
Priced by the minute
Maurie AI packages start at $49 a month for 100 minutes, counted by the second. Smith.ai’s AI Receptionist is priced per call: Free includes 25 calls a month, then $3.00 a call; Pro starts at $150 a month for 75 calls.
The CRM is built in
Every caller becomes a Maurie AI contact with the recording, transcript and summary on the timeline. Smith.ai connects to tools like Clio and Zapier; a CRM of its own is not listed.
One account for the whole business
The same Maurie AI account has an AI chat agent for your website, a shared inbox, tasks, quotes with e-signature, card payments and email marketing.
Not listed on Smith.ai’s pricing pages — part of Maurie AI:
- A built-in CRM
- Quotes and e-signatures
- Card payments and a cash register
- Email marketing and landing pages
- Tasks and a published Help Center
With Maurie AI, they are part of the platform.
How Maurie AI and Smith.ai compare
| Feature | Maurie AI | Smith.ai |
|---|---|---|
| Phone answering | ||
| Who answers | Yes: An AI receptionist on your business number | Yes: An AI Receptionist; live receptionists are separate plans |
| Price to start | Yes: Packages of 100, 300, or 700 minutes a month for $49, $99, or $199, on any plan including Free | Yes: Free for 25 calls a month; Pro from $150 a month for 75 calls |
| Extra usage | Yes: Counted by the second; extra minutes at the package rate ($0.30, $0.25, or $0.20) up to a monthly limit you set | Yes: Per call: $3.00 on Free, $2.50 on Pro with 75 calls |
| When it answers | Yes: Every call, only the calls your team misses, or after hours: you choose | Yes: 24/7 AI call answering on every plan |
| Booking appointments | Yes: Books into Google Calendar, Starter and up | Yes: AI scheduling with Calendly and others, on every plan |
| Transfers to your team | Yes: Transfers when the caller asks for a person or when it’s urgent, during your hours; after hours it takes a message | Yes: Lead qualification and call routing on every plan |
| Recordings and transcripts | Yes: Every call saved with its recording, transcript, and summary; your team is notified with the caller’s name | Yes: Recording, transcription and summaries on every plan |
| Spanish | Yes: English, or English and Spanish: it answers in the caller’s language | Partly: Not listed for the AI Receptionist; a dedicated Spanish line is a $1.00-a-call add-on on live plans |
| Live people as a backup | Not offered or not listed; see detail: Not offered: calls transfer to your own team | Yes: Live receptionist and hybrid plans |
| Sales & CRM | ||
| Built-in CRM | Yes: Every caller saved to the built-in CRM, with the call on the contact’s timeline | Partly: Integrations with Clio, Zapier and others; a CRM of its own is not listed |
| Quotes, documents & payments | ||
| Quotes, e-signatures and payments | Yes: Maurie Docs add-on and Maurie Pay | Not offered or not listed; see detail: Not listed on its site |
| Marketing | ||
| Email campaigns and landing pages | Yes: Starter and up: email builder, landing pages with embed code and QR codes, your own sending domain | Not offered or not listed; see detail: Not listed on its site |
| Plans | ||
| Free plan | Yes: Yes; the AI Phone Receptionist is a package on any plan, Free included | Yes: Free AI plan with 25 calls a month |
| Trying it first | Yes: 10 free minutes of test calls in your browser; monthly, cancel any time | Yes: Quality Studio for test and simulated calls before going live |
✓ included · ◐ partly or with limits · — not offered or not listed; see each feature’s detail. Smith.ai details from its public website, checked November 12, 2026.
Maurie AI or Smith.ai?
Choose Maurie AI if…
- Your callers make short calls and you’d rather pay by the minute than by the call.
- You want every caller saved to a CRM with website chat, quotes and payments in the same account.
- You want English and Spanish answering without a per-call add-on.
Choose Smith.ai if…
- You want live receptionists to back up the AI, or a person on every call (live plans start at $300 a month for 30 calls).
- You run a law firm and want the Clio integration and intake built for it.
- You want 25 free calls a month, a dedicated account manager on Pro, or multi-location support on Enterprise.
What each one costs
Maurie AI
Maurie AI offers a Free plan, then Starter from $49 per month billed annually ($59 billed monthly) with 3 users included. Plans are priced per plan, not per seat.
Free $0 · Starter $49/mo billed annually ($59 monthly) · Growth $149/mo billed annually ($179 monthly) · Pro $399/mo billed annually ($479 monthly)
Compare every Maurie AI plan →Smith.ai
Smith.ai lists its AI Receptionist per call: Free at $0 for 25 calls a month ($3.00 a call after that), Pro at $150 a month for 75 calls ($2.00 a call, $2.50 for extra calls, with tiers of 150 and 300 calls) and Enterprise at $500 a month. Live Virtual Receptionist plans are $300 a month for 30 calls ($11.50 a call over), $810 for 90 and $2,100 for 300, with booking ($1.50), recording ($0.25) and a Spanish line ($1.00) as per-call add-ons, no setup fees and a 30-day money-back guarantee.
As listed on Smith.ai’s website on November 12, 2026. Prices can change; check their site for current pricing.
Maurie AI vs Smith.ai: common questions
Is Maurie AI a good Smith.ai alternative?
Yes, if you want an AI receptionist priced by the minute with a CRM, website chat, quotes and payments in the same account. If you want live receptionists behind the AI, or a person on every call, Smith.ai offers that.
Which is cheaper, per call or per minute?
It depends on how long your calls are. At $49 for 100 minutes, three-minute calls cost Maurie AI about $1.47 each; Smith.ai Pro is $2.00 a call. For long calls, per-call pricing can work out lower. Count last month’s calls and their length, then compare. Our guide “How much does an AI receptionist cost?” shows how.
Can I keep my business number?
Yes. Forward your existing number to the Maurie AI receptionist, or pick a new US number. Our guide “How to forward your business calls” shows the steps.
Sources
Smith.ai is a trademark of its owner. Maurie AI is not affiliated with or endorsed by Smith.ai. This comparison is based on publicly available information checked on November 12, 2026; features and prices may have changed since.
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