Maurie AI
Sign up free
All features Customer Service

Customer ServiceHelpful from hello.
Connected to resolution.

Bring customer email, self-service answers, and appointments into the same workspace as your customer relationships. Give your team a clearer place to help.

Get started for free →Explore Customer Service ↓
Free forever core plan · Paid features vary by plan
SimVago Help Center · Built with Maurie AI
SimVago branded Help Center built with Maurie AI, showing article search, customer help articles, and a chat support button
HOW IT WORKS

Put Customer Service
to work.

  1. 01

    Bring the question in

    Connect a customer email inbox on a paid plan and review conversations.

  2. 02

    Find the full picture

    Keep the interaction and customer details available to your team.

  3. 03

    Help the customer forward

    Share useful answers through your Help Center or book an appointment with Google Calendar.

WHAT YOU CAN DO

Connect inboxes and helpful answers.

The tools that support your everyday work. See pricing for plan availability and allowances.

Customer email, with context

  • Connected email inboxesBring customer email into Maurie AI so support has a place alongside your agents and customer records.
  • AI Smart RepliesUse AI to help draft replies from the email thread and customer context. Review the draft before sending. Included in Growth and Pro.
  • Conversation contextReview the interaction and the customer details your team needs before taking the next step.

Answers your customers can find

  • Help center publishingCreate a searchable, branded home for helpful articles and customer answers. Help centers start on paid plans.
  • Your brand, in the detailsPaid plans support company colors, logo, and help center favicon. Growth and Pro add location and help center branding.

Connect conversations and appointments

  • Booking types & availabilitySet booking types and availability, then let your agent create appointments through the chat.
  • Google Calendar connectionConnect Google Calendar for availability and bookings. View events in Maurie and open them in Google Calendar.
  • Available for ChatGive customers a path to a person. Available teammates receive escalated chat cards, can review the conversation, and accept it to take over live.
Upcoming refinements

These improvements are planned and are not included as current functionality.

  • Calendar views that fit your dayMonth, week, and agenda views are available. A day view, refresh button, and clearer connected-calendar selection are coming soon.
A CLOSER LOOK

Inbox with an AI Smart Reply draft

An actual customer email conversation with customer context alongside it.

AI Smart Replies · Review and edit before sending
Maurie AI shared Inbox showing an AI-generated email reply draft, reply editor, inbox folders, and customer contact details
AVAILABILITY & PRICING

Choose your fit.

Bookings, connected inboxes, and published help centers start on Starter. Calendar event editing happens in Google Calendar.

Compare plans →
KEEP THE CUSTOMER JOURNEY CONNECTED

Works well with.

YOUR NEXT STEP

Bring Customer Service
into your workspace.

Create a free account and explore the tools available for your business.

Get started for free →Paid features and add-ons vary by plan.